 |
 |
| ||||||||||||||||||||||||||||||||||||||
Boarding
We operate Ivanhoe Country Kennels on a six acre site in Lebanon, Ohio.
Our facility is new, clean and roomy. We have large indoor/outdoor runs with an additional 30,000-sq. ft. of enclosed exercise area. The building is air conditioned, heated and well ventilated.
We take pride that our superior pet boarding facilities maintain a dry atmosphere that is aromatically pleasant and sanitary. Our primary goal is to provide a happy and healthy experience for your pet.
Boarding Rates
Our rates are based on the size of your pet. When compared to other facilities you should note that all our suites are X-large indoor/outdoor suites, and we do not have hidden costs for exercise, potty breaks or playtime. We are all inclusive!
| Service Package | 1-49 lbs. | 50-89 lbs. | 90+ lbs. | Add'l Pet |
| Stay & Play, our best choice! Includes 60 sq. ft. state-of-the-art indoor/outdoor suite plus extended group play time and social time in our 30,000 sq. ft. play yard with swimming.* | $26 | $28 | $30 | $17 |
| Bed N Breakfast, A quiet stay for our senior canines and/or less social pets. Includes same 60sq. ft. state-of-the-art indoor/outdoor suite, but allows private exercise time as opposed to group play. | $26 | $28 | $30 | $17 |
| Comfort Suites, the best choice for our "laid back" guests and our pampered pets. Our Suites, 42-50 sq. ft. of comfort and quiet...not intended for high energy hounds! Includes our Stay & Play service. | $28 | $30 | $32 | $18 |
| Kitty Condos are located in a high interactive area sure to keep your feline curiously amused. The state-of-the-art condos feature play equipment and provide a lot of visual stimulation. | $16 | |||
| Doggie Day Care includes social time in the yard or nap time in the lounge. Treats and "puppy popsicles" always included. | $20 | 10 day pass for $180 | ||
*We recommend the "Stay & Play service for all guests staying beyond a couple of days. The excercise and social time is important to their well-being, and your piece of mind!
Extra Services
We feed Eukanuba and add treats, gravy and "puppy popsicles" daily at no charge.
| Medications | $0.50 per application administered or with feed |
| Vet. applications, ears, eyes, etc. | $1 per application |
| Pick-ups and Deliveries | based on per mile roundtrip |
| Pet Assessments | $25 |
| Special Needs—Pets that might become ill, or otherwise require special attention. Aggressive behavior, climbers, etc. | $35 |
Hours of Operation
- Hours of operation are Monday, Tuesday, Thursday, Friday and Saturday between 7:30 a.m. to 12:00 p.m. and 3:00 p.m. to 6:00 p.m. We also offer pick-ups from 3:00 p.m. to 6:00 p.m. on Sundays. We do not offer business hours on Wednesdays, Sunday mornings and major holidays. Memorial Day – Labor Day we can accomodate special Wednesday needs on a case by case basis.
- The first boarding day is the day your pet is dropped off. If your pet is picked up in the morning, there is no charge for the day. If your pet is picked up in the evening, there is an additional day's charge.
- Multiple pet discounts are based on a shared suite.
- Ivanhoe Country Kennels will not offer business hours in observance of the following holidays: New Year's Eve (evening), New Year's Day, Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve (evenings) and Christmas Day.
- We do not offer extended hours and off-hour pick-ups. Beyond 15 minutes we will be closed and not reopen until the next scheduled business hours.
What We Provide
We provide food and have all the bowls on site. We feed our residents a quality dry food. If your pet is on a special diet (puppy food, less active food, canned, etc.), we are happy to dispense your food.
We provide beds which are a 5-star experience.
What To Bring
- With your first visit, it will be necessary to provide proof of your pet's vaccinations. This should include Bordetella, Rabies and DHLPP. We have a brief informational form that you will be asked to fill out and sign.
- We require that you bring your pet in on a leash. We will keep the leash and use it to walk your pet out to you.
- While pet beds, pads, toys and chewies may give the owners a sense of comfort, they tend to present problems in a kennel situation. Bones can encourage aggression within a kennel. Toys can be lost or soiled. Beds can become soiled or destroyed by your pet during a bout of atypical behavior. If you do wish to leave an item, we suggest hard chewies and pet beds and pads (as opposed to towels and blankets).
Dispensing Medications
Many pets come to us who are on medication of some sort. We can dispense or apply those medications so as not to disrupt a treatment schedule. While we do not accept infectious, contagious pets, there are always situations where a pet may be on some form of medication for arthritis, parasite prevention, or a non-contagious treatment. The price is 50 cents per dose. A fee also applies even when owners mix it in with their pets' food.
Charges
For your convenience we offer Visa and Master Card. We also accept checks (with proper I.D.), cash, and traveler's checks.
The first boarding day is the day your pet is dropped off. If your pet is picked up in the morning, there is no charge for the day. If your pet is picked up in the evening, there is an additional day's charge.
We request a deposit of $50 per pet for holiday and summer stays. We ask for a minimum of 3 days for cancellations. Refunds are handled on a case by case basis.
Grooming
Our grooming services are available to pets while they're being boarded. Please see our Grooming section for more information. Day baths and groomings are also available by appointment.
Visiting The Kennel
We welcome tours and visits by appointment. Before you decide to come out, visit our Take a Tour section.
Reservations
When making reservations, we suggest calling as far in advance as possible to assure that we can accommodate your pet. Peak periods for the pet boarding industry are the major national holidays mentioned above, and the summer period from mid-June to September. During the off-season, we will always be able to house your pets. Please never assume we will be full. We also maintain a few open kennels for our frequent visitors, even through our busy season.
Online reservations are available through our website. We generally recommend first-time visits be made by phone or in person to assume all questions are answered and requirements are met.
Copyright ©2007 by Ivanhoe Country Kennels. All rights reserved.